Privacy Policy

General

At Fuga Coffee, the security of your personal data is extremely important to us. This privacy policy explains how your personal data is collected, used, and protected in accordance with the Turkish Personal Data Protection Law (KVKK) No. 6698.

Data Collected

We may collect the following personal data to provide our services:

• Identity information: First name, last name
• Contact information: Email address, phone number, delivery address
• Order information: Order history, payment method preference
• Technical data: IP address, browser information, cookie data
• Usage data: Site browsing behavior, preferences

Purpose of Data Use

Collected personal data is used for the following purposes:

• Processing, shipping, and managing the delivery of your orders
• Providing customer service support
• Fulfilling our legal obligations (invoicing, tax reporting)
• Improving our products and services
• Communicating with you (order status, campaigns — with your consent)
• Ensuring site security and fraud prevention

Cookie Policy

• Essential cookies: Required for the basic functions of the site (session management, cart).
• Analytics cookies: Help us understand site usage (anonymous statistics).
• Preference cookies: Remember your language and region preferences.
• You can manage your cookie preferences through your browser settings or our site's cookie notice.

Data Sharing

Your personal data will not be shared with third parties except in the following cases:

• Shipping companies: Name, address, and phone number for delivery management
• Payment institutions: Secure completion of payment transactions (PayTR)
• Legal obligations: With authorities in case of court orders or legal requirements
• Service providers: Email delivery (Resend), analytics (anonymous data)

Your Rights (KVKK Article 11)

Under KVKK, you have the following rights:

• Learning whether your personal data is being processed
• Requesting information if your personal data has been processed
• Learning the purpose of processing and whether it is used in accordance with its purpose
• Requesting correction or deletion of your personal data
• Learning the third parties to whom your personal data has been transferred
• Objecting to a result against you arising from the analysis of processed data exclusively through automated systems
• Requesting compensation for damages arising from unlawful processing of your personal data

Data Security

Technical and administrative measures such as SSL/TLS encryption, secure payment infrastructure, and access controls are implemented to ensure the security of your personal data. Your data is hosted on servers within the European Union.

Changes

This privacy policy may be updated as needed. You will be notified through our site in case of significant changes. The last update date is indicated at the top of the page.

Contact

For all questions and requests regarding the privacy policy and your personal data: